Superb2000 is a comprehensive record keeping system for administering retirement schemes. It is the most popular system in Australia and is widely used across the Asia-Pacific. The system has the capacity to process one million pension accounts in a single database.
The Superb2000 Administration System is superior in the following ways:
World Recognition ISO 9001 certified since March 1996.
Flexibility Handle multiple accounts including mandatory contributions, voluntary contributions, past service contributions and transfer-in contributions. The system can also provide flexible reporting tools to cater for standard and ad-hoc reports.
Investment ING Pension has invested US$2 million to purchase the system to facilitate the administration of clients' accounts. Data of the retirement schemes can be stored centrally which allows effective control, administration and processing.
Our experienced customer service
officers will answer your enquiries of both MPF and ORSO
accounts 24 hours a day. We can provide you with information
on your account such as up-to-date fund balances, past
contribution records, total asset balance, fund prices
and number of units held. You are assured of our best
customer service to satisfy your needs.
ING
aims to provide you with the most comprehensive
and hassle-free services.
Join now and enjoy your retirement in the future.
Below are the service standards
we aim to provide for our customers.
Service
Benchmark
Employer Enrolment
Within 2 working days
Employee Enrolment
Within 2 working days
Contribution
Processing
Within
3 working days
New Asset Allocation
Within 3 working days
Asset Switching
Within 5 working days
Member Benefit Payment
Within 15 working
days
Issuance of Member Statement of
Account
Within
30 working days after financial year end
General Enquiries
Immediate response
or next working day
Target standard is subject
to the relevant scheme rules, receipt of completed and
valid application form/information, unit price and relevant
payment (if any) by BestServe Financial Limited.
